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Otalio Maintenance - Streamlined Work-Order & Preventive Maintenance Management

Otalio’s Maintenance functionality ensures ships operate at peak performance by giving crew and shoreside teams the tools to manage repairs, preventive tasks, and technical requests in a unified, transparent, and fully automated way

Centralized Work-Order Management

All maintenance requests are captured, prioritized, and tracked in one system. Whether a crew member reports a technical fault or a scheduled task is due, Otalio provides full visibility on open, ongoing, and completed work-orders. This prevents duplication of tasks, reduces miscommunication, and ensures nothing is overlooked

Preventive Maintenance Scheduling

Preventive maintenance cycles can be planned and executed with precision. The system allows scheduling by time, usage, or condition triggers, reducing costly breakdowns and extending equipment life. Alerts and automated reminders ensure crews stay ahead of critical service requirements

Real-Time Reporting and Tracking

Every maintenance activity is logged and traceable, from request to resolution. Shoreside managers gain real-time oversight into fleet-wide performance, while onboard staff can easily update statuses and attach photos or comments for transparency. This leads to faster response times and higher accountability

Integration with Service Requests

Maintenance tasks seamlessly link with service or guest complaints, ensuring that issues affecting guest satisfaction are addressed without delay. For example, a broken cabin fixture reported through Guest Services can automatically generate a maintenance order, aligning guest care with technical operations

Role-Based Access and Notifications

Customizable user roles ensure that only authorized staff can approve, assign, or close maintenance jobs. Automatic notifications keep relevant teams updated, whether on board or shoreside, reducing communication gaps and increasing operational efficiency

Compliance and Safety Support

The module supports compliance with maritime safety standards by maintaining full records of maintenance activities. Audit trails and automated reporting simplify inspections and regulatory checks, ensuring ships remain compliant with international standards

Otalio Maintenance provides cruise operators with a complete, digital-first solution to manage technical operations. From proactive scheduling and automated work-orders to fleet-wide transparency and compliance support, the module ensures reliability, reduces downtime, and enhances both operational efficiency and guest satisfaction.

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Otalio GmbH

Mattentwiete 6

20457 Hamburg, Germany

V2.250927

Imprint