About Otalio

Our Story

Every great journey begins with a vision. In 2018, three pioneers of cruise technology—Antonius Heuer, Norbert Miglinci, and David Maier—set out to change how cruise lines connect ship and shore. They saw a world where outdated, patchwork systems slowed down crew and complicated guest experiences. Their answer was bold yet simple: create one intelligent platform that brings everything together.

Since our first installations in 2021, Otalio has grown into a trusted partner for some of the world’s leading cruise brands. Today, our technology powers more than 30 ships across the globe, serving over 100,000 passengers each day.

How we build

At Otalio, we believe technology should work with people, not against them. That’s why we designed our system on a modern, event-driven microservice architecture—ensuring zero downtime, seamless scalability, and real-time synchronization between ship and shore.

But it’s not just about technology. It’s about listening. Our development process starts with the crew and the guests in mind. We work hand-in-hand with operators to understand daily challenges, then transform them into intuitive solutions that simplify workflows, reduce costs, and let teams focus on what matters most: creating unforgettable guest experiences.

Our Team

Behind Otalio is a team with a story as rich as the industry we serve. Our founders—and many of our colleagues—once played a key role in shaping the legendary Fidelio Cruise Software, a system that transformed passenger management and became a trusted standard across the seas. That legacy gave us not only deep technical knowledge but also an understanding of what truly matters on board: smooth operations, happy crew, and satisfied guests.

At Otalio, we carry that spirit forward. The same minds that once built Fidelio now drive Otalio with renewed vision—pairing decades of proven expertise with the agility of modern technology. Our team blends experience with fresh innovation, united by one passion: to make cruising smarter, simpler, and more memorable for everyone.

Our Timeline

2018

Founded

Hamburg, Germany. Otalio is founded by cruise technology visionaries to modernize ship–shore operations

2021

First Rollouts

MSC Virtuosa & Seashore.
Launch of Otalio on large cruise vessels, proving reliability and scale.

2022

Expansion

Entry into diverse fleets with MSC Cruises and Swan Hellenic, showcasing flexibility and adaptability.

2023

Growth

Strong adoption across fleets, with continuous improvements in guest and crew solutions.

2024

Global Fleet

Otalio reaches large-scale adoption across ocean and expedition ships, expanding global presence.

2025

Market Impact

30+ ships live, serving 100,000+ passengers daily. Otalio becomes one of the most trusted cruise management platforms.

Our Mission

Cruising is about more than travel—it’s about memories. Our mission is to make every journey smooth, personalized, and extraordinary. By empowering crew with smarter tools and giving guests seamless service from embarkation to disembarkation, we help cruise lines deliver hospitality at its finest.

At Otalio, we don’t just build software.
We build the future of cruising.

Otalio GmbH

Mattentwiete 6

20457 Hamburg, Germany

V2.250927

Imprint